MyCountryMobile: Wholesale VoIP UK Revolutionizing Communication Efficiency and Connectivity

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My Country Mobile
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8 min read

Introduction

Voice over Internet Protocol (VoIP) has transformed business communications in the UK. By sending voice calls over the internet rather than traditional phone lines, VoIP allows for cheaper call rates, advanced features, and greater flexibility. For businesses looking to upgrade their phone system, working with a wholesale voip termination providers can help them save even more on costs.

In this guide, we’ll cover everything you need to know about wholesale VoIP services in the UK including:

  • What is wholesale VoIP and how it works

  • Top wholesale VoIP providers in the UK

  • Benefits of switching to a wholesale VoIP service

  • VoIP termination and how wholesale providers enable this

  • How to choose the best wholesale VoIP provider for your business

  • Tips for transitioning to and managing a wholesale VoIP system

Let’s get started exploring the world of wholesale VoIP in the UK and how it can benefit your business.

What is Wholesale VoIP?

VoIP wholesale termination enable businesses to make voice calls over the internet by purchasing VoIP services at wholesale rates. This allows businesses to save substantially compared to traditional phone services.

Here’s a quick overview of how wholesale VoIP works:

  • Wholesale VoIP providers lease bandwidth on voice networks to route calls over the internet. This is known as VoIP termination.

  • Businesses purchase VoIP minutes and services from wholesale providers at discounted rates.

  • Calls are then routed through the wholesale provider’s network and terminate at the destination phone number.

  • Businesses only pay for the specific VoIP services they use rather than paying for an entire phone system.

Wholesale VoIP services give businesses more control over their phone system costs. And working with a wholesale provider allows businesses to reduce costs even further compared to purchasing retail VoIP.

Top Wholesale VoIP Providers in the UK

There are a number of excellent voip wholesale service providers serving customers in the UK. When choosing a provider, it’s important to consider call quality, reliability, rates, and features. Here are some of the top options:

  • VoIPStudio - VoIPStudio is one of the leading wholesale VoIP providers in the UK. They offer competitive termination rates to landlines and mobiles in over 60 countries. VoIPStudio prides itself on call quality and provides a management portal for real-time usage tracking.

  • Voipfone - With 20 years of experience, Voipfone delivers reliable SIP trunking and wholesale VoIP terminating in the UK and abroad. They provide excellent customer support and online tools for account management.

  • Voxbone - Voxbone has a large global VoIP network spanning Europe, North America, and Asia. In addition to wholesale VoIP they also offer SMS services, local/toll-free numbers, and emergency calling services.

  • Nexmo - Now rebranded as Vonage, Nexmo has a simple API platform that makes it easy for businesses to integrate wholesale VoIP. They have competitive rates for termination in the UK and to other countries.

  • Bandwidth - Bandwidth offers a full-featured VoIP platform for enterprises, including SIP trunking, phone numbers, SMS, and 911 services. Their wholesale plans scale to support high call volumes.

When comparing providers, look at the countries and networks covered along with reviews on call quality, uptime, and customer service. Be sure to get rates and contractual terms in writing.

Benefits of Switching to Wholesale VoIP

What are the advantages of switching your business phone system to a wholesale VoIP service? Here are some of the top benefits:

  • Cost Savings - The main appeal of wholesale VoIP is lower costs, with savings of 40% or more compared to traditional phone services. Minute rates are cheap, and you only pay for what you use.

  • Flexibility - With wholesale VoIP, you’re not locked into a fixed phone system. It’s easy to add or remove extensions and features as your business needs change.

  • Advanced Features - Services like call menus, voicemail to email, and online faxing come standard with wholesale VoIP providers. No extra hardware purchases needed.

  • Disaster Recovery - If your office Internet goes down, calls can be automatically rerouted to cell phones or other locations. Keep communications flowing.

  • Scalability - Wholesale VoIP networks are designed to scale to large call volumes easily. No capacity limits like old PBX systems.

  • No Long Contracts - Many wholesale VoIP providers don’t enforce long-term contracts. This avoids getting locked in and keeps providers working hard for your business.

For most companies, the potential savings of wholesale VoIP more than justifies switching away from expensive analog phone services. Wholesale VoIP also enables modern features that help your team work smarter.

Understanding VoIP Termination

One essential component that allows wholesale VoIP services to operate and save customers money is VoIP termination. But what exactly is VoIP termination?

In simple terms, VoIP termination is the process of routing voice calls over the internet to the end recipient’s phone network. Let’s break it down step-by-step:

  1. A business uses a VoIP system to place a call which enters the VoIP provider’s network.

  2. The provider identifies the most efficient path to route the call over the internet.

  3. The call is converted from VoIP back into a standard voice signal using a media gateway.

  4. It is terminated at the destination phone network and routed to the end number.

  5. Clear two-way calling is established allowing conversation.

Without VoIP termination, the caller would not be able to connect with phone numbers on a traditional telephony network. Wholesale VoIP providers maintain connections to phone networks around the world to enable seamless call termination.

How Wholesale VoIP Providers Reduce Costs

You might be wondering how wholesale VoIP providers are able to reduce call costs compared to traditional phone companies. There are a few key factors:

  1. No phone lines - With VoIP, calls are routed over the internet rather than dedicated phone lines. There are no operational costs for phone lines and their maintenance.

  2. No per-minute charges - Once a VoIP provider has leased bandwidth, there are no per-minute costs for calls. This allows them to offer unlimited calling plans.

  3. Advanced call routing - VoIP systems intelligently route calls over the network using the least cost path. Savings are passed on to customers.

  4. Economies of scale - Larger VoIP providers are able to negotiate better rates for termination and buy network bandwidth in bulk.

  5. Lower overhead - VoIP providers have lower staffing and infrastructure costs compared to legacy phone companies. These savings get built into better rates.

Choosing the Best Wholesale VoIP Provider

Finding the right wholesale VoIP provider takes research. Here are key factors businesses should consider when selecting a provider:

  • Termination rates - Compare per-minute rates to top destinations. Gets rates in writing for contract periods.

  • Network size - Look for providers with expansive networks for more termination options.

  • Call quality - Check reviews and test call quality at different times of day. Voice quality should be top-notch.

  • Reliability - Seek proven providers with robust networks and redundancy to minimize downtime.

  • Feature set - Assess features like auto attendants, call recording, conferencing, and SMS.

  • Portal & tools - Pick providers with robust online portals for managing your account, tracking usage, adding services, and more.

  • Scalability - Ensure the provider can easily scale up services to support your growth down the road.

  • Support - Look for responsive technical and customer support via phone, email, and chat.

By evaluating providers across these criteria, you can zero in on a wholesale VoIP partner that best meets your business needs both now and in the future. Be sure to procure demos and free trials to experience services firsthand.

Transitioning to a Wholesale VoIP System

Once you’ve chosen a wholesale VoIP provider, how do you go about transitioning your business phone system? Following best practices will ensure a smooth rollout.

First, gradually port your existing phone numbers over to the new provider. This enables continuity for inbound callers. Don’t cancel old phone services until numbers are successfully ported.

Next, distribute new VoIP phones, SIP credentials, and usage instructions to employees. Schedule onboarding calls with staff to walk through setup and key system features.

Additional steps like configuring auto attendants, setting up groups/extensions, and enabling voicemail hosting will make the system fully functional for your team. Contact your provider for assistance configuring any complex call flows.

Expect some transition hiccups as employees adapt. Maintain legacy phone systems for 1-2 weeks post-rollout in case issues arise. With proper testing and training, you’ll have a new VoIP system humming quickly.

Managing Your Wholesale VoIP Service

Ongoing management is important to get the most value from a wholesale VoIP system. Be sure to stay on top of these management best practices:

  • Review usage - Log into online portals regularly to check call traffic and identify cost-saving opportunities.

  • Add new features - Evaluate whether added capabilities like call recording or CRM integration could benefit your business.

  • Monitor quality - Periodically check call quality and troubleshoot any issues with your provider.

  • Update configurations - Tweak settings like greetings or menus to keep things current. Add new groups and extensions as needed.

  • Provide user training - Keep employees up to date on system features and how to use them effectively via tip sheets or refreshers.

  • Set alerts - Use alerting features to be notified of high usage, system problems, or other thresholds.

Proactive management like this ensures your VoIP system continues meeting your business needs while keeping costs under control.

Key Takeaways

Here are some of the top takeaways on utilizing wholesale VoIP services in the UK:

  • Wholesale VoIP provides substantial cost savings by routing calls over the internet.

  • Leading UK providers offer reliable service and advanced features.

  • VoIP termination enables seamless interconnectivity with traditional phone networks.

  • Choosing the right provider requires comparing rates, quality, features, and tools.

  • With proper setup and management, transitioning to wholesale VoIP is straightforward.

Leveraging wholesale VoIP can transform your business communications. By partnering with a top VoIP provider, you gain access to enterprise-grade phone services at significant cost savings. Take time to evaluate providers, transition smoothly, and manage your system actively over the long run. With wholesale VoIP, you can give your team a modern communications system that improves productivity, collaboration, and customer experiences.